Terms & Legal Information

Introduction

The documents below set out the terms on which McGrath & Co Surveyors provides its services, together with important information about how we work, how complaints are handled, and how personal data is processed.

These documents are provided for transparency and should be read alongside the Engagement Letter, which is accepted at the time of booking through our online booking system.

1. Engagement Letter & Terms of Appointment

Our Engagement Letter explains how we work, the scope and limitations of our services, and the terms on which we are appointed.

Content presentation (Option B style):

📄 Download: Engagement Letter & Terms of Appointment (PDF)

2. Terms of Engagement

Our Terms of Engagement provide further detail on contractual terms, responsibilities, and professional standards applicable to our services.

Content presentation:

📄 Download: Terms of Engagement (PDF)

3. Service-Specific Addendums

These service-specific addendums apply where relevant to the service selected and provide additional detail on scope, limitations, and inspection methodology.

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📄 Pre-Purchase Survey – Service Addendum

📄 Building Survey – Service Addendum

📄 Home Seller’s Survey – Service Addendum

📄 Snagging Survey – Service Addendum

📄 Defect Analysis – Service Addendum

📄 Declaration Of Identity – Service Addendum

📄 BER Assessment – Service Addendum

4. Complaints Handling Procedure

We are committed to providing a professional, high-quality service. If you are dissatisfied with any aspect of our work, our Complaints Handling Procedure explains how concerns can be raised and how they will be addressed.

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📄 Download: Complaints Handling Procedure (PDF)

5. Privacy Notice

This Privacy Notice explains how McGrath & Co Surveyors collects, stores, and processes personal data in accordance with the General Data Protection Regulation (GDPR).

Content presentation:

📄 Download: Privacy Notice (PDF)

Footer note

All services provided by McGrath & Co Surveyors are subject to our Engagement Letter and Terms of Engagement, which are accepted at the time of booking.